7-Eleven, Inc. Is Now Hiring Sales Associate – Regina, SK

Job details

Type of work: Total time
Location: Store 38834 4220 E Buckingham Drive Regina, SK, S4V 3X6 Canada
Wage: $25 per hour
Shift/Schedule: Morning, evening, overnight

Overview: The person who greets and assists customers at a local 7-Eleven is the most important person in the 7-Eleven corporation. Bar none. You are the face of our company. You are 7-Eleven to our customers. We count on you to provide excellent service; maintain a clean, customer-friendly environment; stock and merchandise products; and, of course, operate the cash register. Whether your goal is to start a fantastic full-time career or have a great part-time job, your talents will be valued and respected.
There are many opportunities for growth in this position. You can complete additional training to become a Certified Sales Associate and learn how to forecast and order products using our state-of-the-art Retail Information System.
Getting there

We believe that great training is the foundation for exceptional performance. Your training is specifically designed to give you the skills you need to succeed at every level. To complete 7-Eleven’s total rewards package, learning and

Development opportunities are available through a well-defined career path, offering more ways to progress within the company.

Responsibilities:

What are you going to do?

• Provide fast, efficient and courteous customer service
• Maintain a clean and customer-friendly environment in the store
• Customer sales at an electronic cash register
• Receive money from customers and give correct change
• Perform all regular cleaning activities and other tasks included in the job responsibilities
• Forecasting, ordering and inventory of goods

Qualifications: Are you ready?

• The Sales Associate position requires the following:
• High school diploma or equivalent preferred
• Must be able to communicate clearly and effectively with clients and coworkers
• Desire to be part of a performance-oriented team
• Physical requirements
• The Sales Associate position requires constant standing, stooping, and reaching. Frequent lifting of one to five pounds and occasional lifting of up to 40-50 pounds is required.

What skills and qualities are important for a sales associate?

A Sales Associate requires a combination of skills and qualities to excel in their role. Here are a few important ones:

• Excellent Communication: Strong verbal and written communication skills are vital for a Sales Associate. They must be able to convey information effectively, actively listen to customers, and build rapport.
• Product Knowledge: A sales associate must have a deep understanding of the products or services they are selling. This includes knowing the features, benefits, and specifications so they can provide accurate and relevant information to customers.
• Customer Service: Providing exceptional customer service is crucial. Sales associates must be friendly, patient, and empathetic, and strive to meet customers’ needs and exceed their expectations.
• Active Listening: Actively listening to customers allows Sales Associates to understand their needs and tailor their recommendations accordingly. This skill helps build trust and establish a personalized sales approach.
• Adaptability: Sales associates often face diverse customers and situations. Being adaptable allows them to adjust their approach, deal with challenges, and find solutions to meet each customer’s unique needs.
• Persuasion and Negotiation: Sales associates need to possess persuasive skills to influence customers and close deals. Negotiation skills are valuable for discussing terms, pricing, and resolving any conflicts that may arise during the sales process.
• Organization and Time Management: Managing multiple tasks, prioritizing responsibilities, and following up with customers requires good organizational and time management skills. Sales associates must be able to work efficiently and meet deadlines.
• Teamwork: Collaborating with colleagues, managers, and other departments is common in sales environments. Being a team player and having good interpersonal skills contributes to a positive work environment and better sales results.
• Problem-solving: Sales associates must be able to identify and resolve customer concerns or objections effectively. They need to think critically, propose appropriate solutions, and handle unexpected situations with confidence.
• Positive Attitude: A positive attitude makes all the difference in sales. Sales associates must remain upbeat, enthusiastic, and motivated, even in challenging times. This positivity can inspire customers and help overcome rejection.
• Resilience: Sales can be a demanding field, and rejection is inevitable. Resilience enables sales associates to bounce back from setbacks, maintain motivation, and persevere in their efforts to achieve sales goals.
• Ethical Conduct: Demonstrating integrity and ethical behavior is essential to establishing trust with customers. Sales associates must adhere to company policies, respect customer privacy, and avoid deceptive sales practices.

Keep in mind that the specific skills and qualities required may vary depending on the industry, company, and specific sales role.

What training and certification is required to become a Sales Associate?

The educational requirements for a Sales Associate can vary depending on the industry and specific company. In many cases, a high school diploma or equivalent is the minimum educational requirement for entry-level sales positions. However, some employers may prefer candidates with a higher education, such as an associate’s or bachelor’s degree in business, marketing, or a related field.

While formal education is not always required, having relevant courses or a degree can provide a solid foundation in business principles, marketing strategies and customer behavior, which can be advantageous in a sales role.

In terms of certifications, there are several professional certifications available that can enhance a Sales Associate’s credentials and demonstrate their sales expertise. Here are a few examples:

• Certified Sales Professional (CSP): Offered by Sales and Marketing Executives International (SMEI), this certification validates a sales professional’s knowledge and skills across a variety of sales disciplines.
  Certified Sales Professional (CPSP): Provided by the National Association of Sales Professionals (NASP), this certification focuses on sales techniques, customer relationship management, and ethical sales practices.
• Certified Inside Sales Professional (CISP): Offered by the American Association of Inside Sales Professionals (AA-ISP), this certification is designed specifically for inside sales representatives and covers topics such as prospecting, lead management, and effective communication.
• Certified Sales Executive (CSE): Provided by the Sales Association, this certification is designed for sales professionals in leadership roles, emphasizing strategic planning, team management, and optimizing sales performance.

It’s important to note that while certifications can be beneficial in demonstrating your commitment to professional development and sales knowledge, they aren’t always required for entry-level Sales Associate positions. Specific certification requirements can vary, and some employers may prioritize practical experience and skills over certifications.

Additionally, companies often offer on-the-job training and sales-specific training programs to equip sales associates with the skills and product knowledge required for their specific roles.

Who can apply for this position?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates with or without a valid Canadian work permit.

How to apply
Online: Register on the company website

What is the work environment like for an Associate Salesperson?

The work environment for Sales Associates can vary depending on the industry and company they work for. Here are some common aspects of the work environment for Sales Associates:

• Sales floor or retail environment: Many sales associates work in retail environments, such as department stores, boutiques, or specialty stores. They typically operate on a designated sales floor, where they interact with customers, display products, and process transactions.
• Office or corporate environment: Sales associates may also work in an office or corporate environment, particularly in industries such as business-to-business (B2B) sales or professional services. In these cases, they may have a dedicated workspace, access to sales tools and software, and collaborate with colleagues and managers.
• Customer Interaction: Sales associates have frequent interactions with customers, whether in person, over the phone, or through online platforms. They interact with customers to understand their needs, provide product information, answer questions, and guide them through the purchasing process.
• Team dynamics: Sales associates often work as part of a sales team or department. They collaborate with colleagues, share information, and support each other to achieve sales goals. Team meetings, training sessions, and performance reviews may be part of the work environment.
• Goal-Oriented: Sales associates are typically expected to meet specific sales goals or quotas set by the company. This focus on achieving sales targets creates a dynamic and competitive work environment where individuals are motivated to perform.
• Flexible Schedule: Sales Associate positions may involve working flexible hours, including evenings, weekends, and holidays. Retail environments often require availability during peak shopping times.
  Fast-paced and dynamic: Sales environments are often fast-paced, with a constant flow of customers, inquiries, and sales opportunities. Sales associates need to think quickly, multitask, and adapt to changing customer needs.
• Performance measurement: Sales performance is often measured and tracked, whether through individual sales metrics, customer satisfaction ratings, or other key performance indicators. This feedback helps sales associates assess their progress and identify areas for improvement.
• High-Pressure Situations: Sales can be a high-pressure field, especially when dealing with challenging customers, meeting sales targets, or handling objections. Sales associates must be able to remain composed, professional, and resilient under such circumstances.
• Continuous Learning: To stay competitive and keep up with industry trends, Sales Associates often engage in ongoing learning and training. This may involve staying up to date on product knowledge, learning new sales techniques, or attending workshops and seminars.

It’s important to note that the work environment can vary significantly based on the specific industry, company culture, and individual sales roles.