Jobs Openings At Winners – West Vancouver, BC

Position: Part-Time Store Associate, Winners, Park Royal
Location: West Vancouver, BC
Shift: morning, evening, overnight
Salary: $21.60/hour

Solita discovered ADVENTURE working at TJX.

Every day in our stores feels like a new adventure for Solita and she says that’s what makes her job so exciting. The challenges, problem-solving and constant variety are just some of the things you’ll discover working with us too!

What you will discover

Qualified members can expect:

• Unique and inclusive culture
• Dedicated training and on-the-job resources to enhance your development
• Discount on merchandise for you and qualifying family members at all TJX Canada stores
• Member and Family Assistance Program to support healthy living

What are you going to do?

It’s safe to say there’s no shortage of variety in what we do. Here are some key responsibilities of the role:

• Greet customers in a friendly manner; be knowledgeable in answering questions about merchandise items, prices and brands and provide information about TJX Canada promotions, policies and procedures, events and store locations.
  Processing daily shipments, organizing and setting up the warehouse area; ensuring all goods are received, processed and that merchandise presentation standards are maintained
• Demonstrate a high degree of customer service by processing all refunds, exchanges and purchases in accordance with company guidelines
• Assist with fitting room duties, including ensuring the counter area is clean, organized, and has adequate supplies in place, as well as assisting with customer questions

What you will need

To start your career with us, you will have:

• Completed high school education or equivalent professional experience
• Excellent customer service, communication (verbal and written) and time management skills
• The ability to set up and maintain a warehouse environment

.Who can apply for this position?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates with or without a valid Canadian work permit.

How to apply
Online: Register on the company website

What skills and qualities are important for a store associate?

A Store Associate plays a crucial role in the smooth running of a retail establishment. The following skills and qualities are important for a Store Associate:

Customer Service Skills:

• Ability to provide excellent customer service and assist customers with their needs.
• Effective communication and interpersonal skills to interact positively with customers.

Product knowledge:

• Familiarity with the products sold in the store.
• Ability to provide information and answer questions about products.

Organizational skills:

• Ability to organize merchandise and maintain a clean and well-organized store appearance.
• Manage inventory and restock shelves efficiently.

Money handling:

• Basic mathematical skills and the ability to handle financial transactions accurately.
• Familiarity with point of sale (POS) systems.

Multitasking:

• Ability to handle multiple tasks simultaneously, such as helping customers restock shelves or managing transactions.

What training and certification is required to become a Store Associate?

Typically, the educational requirements to become a Store Associate are minimal, and many employers prioritize relevant skills and experience over formal education. Here are the general expectations:

Education:

• High School Diploma or Equivalent (GED): Most employers require at least a high school diploma or equivalent.
• This level of education provides basic skills in mathematics, communication and problem solving, which are important for the role.

Certifications:

• While there are no specific certifications required for the position of Store Associate, certain certifications may
• improve your employability. This may include:Customer Service Certification: Some organizations offer
• certifications focused specifically on customer service skills, which can be beneficial to a store associate.
• Retail Management Certification: While not required for an entry-level position, a retail management certification
• Management can be an asset for career advancement.

On-the-job training:

• Most of the skills required for the role of a Store Associate are learned through on-the-job training. This includes:
• familiarization with store products, operation of the point of sale system, management of customer interactions, and understanding of store policies and procedures.

Relevant experience:

• Previous experience in a retail environment is often preferred, but not always required. Experience in customer service roles, even in non-retail settings, can be beneficial.

Interpersonal skills:

• Employers also value certain soft skills, such as good communication, interpersonal skills, a positive attitude, and a strong work ethic.

What is the work environment like for a Store Associate?

The work environment for a Store Associate can vary depending on the type of store, its size, and the nature of the products or services it offers. Here are some general aspects of the work environment for Store Associates:

Context:

• Store associates typically work in retail environments, which may include department stores, specialty stores,
• supermarkets, boutiques or other establishments that sell products or services.

Internal environment:

• Work is predominantly indoors, with associates spending time on the sales floor, in the warehouse and at the registers.

Customer facing:

• Much of their time is spent interacting with customers. Associates assist customers with product inquiries, provide information, and offer assistance in finding items.

Team collaboration:

• Store associates typically work as part of a team. They collaborate with coworkers on tasks such as restocking shelves, managing inventory, and maintaining the overall appearance of the store.

Shift work:

• Store Associate schedules may include evenings, weekends, and holidays. Retail stores often require flexibility in work hours to meet customer demand.

Physical demands:

• The role may be physically demanding. It may involve standing for long periods of time, lifting and moving goods, and other tasks that require physical stamina.

Fast-paced environment:

• The retail environment is often fast-paced, especially during peak shopping times. Associates have to juggle multiple tasks simultaneously, such as assisting customers, processing transactions, and maintaining the appearance of the store.