Lead Care Giver (PSW) Is Needed In Sunrise Senior Living – Markham, Ontario

Position: Lead Caregiver
Location: Markham, Ontario
Shift: morning, evening, overnight
Salary: $22.60/hour

Sunrise in Unionville

Sunrise is the best place I’ve ever worked, simply because of the people. We provide quality care in an environment that feels like home.

Our focus is on doing what’s right for the resident. To me, that’s a huge breath of fresh air.”

Sunrise Leader

The Lead Care Manager serves as the leader of a group of Care Managers/Designated Care Managers during the shift. The Lead Care Manager ensures that quality care and services are provided and documented, consistently and in alignment with each resident’s individualized Service Plan (ISP) and Sunrise policies, for residents in our care neighborhoods.

The Service Manager leads by example in all job responsibilities and may work variable hours, possibly including some weekend and holiday duties.

Essential Responsibilities:

Provide supervisory support by taking attendance at the start of each shift; managing call-outs/no-shows; sending open shift messages and responding to shift requests
Support team members in providing Activities of Daily Living (ADL) care and services to residents in accordance with their Individualized Service Plans (ISP).

This may include bathing, personal and dental hygiene, bowel and bladder functions, dressing, hair care, escorting to and from meals and activities, and tidying the resident’s room.

Support team members as they encourage personalized and meaningful resident participation in life enrichment programs and ADLs
Assist with food service in the dining room. Instruct team members on hospitality standards during meal service.
Accurately document care and services provided to residents. Review care manager documentation throughout the shift. Identify and fill gaps in documentation by directing staff members
Ensure compliance with Sunrise’s Time Tracking and Meal/Rest Period policies. Monitor team members’ break schedule and duration;

Ensure that service managers clock in/out using the correct job codes. Train team members as needed

Demonstrate and encourage flexibility in working hours, working holidays, evenings, weekends and additional shifts when necessary
Prepare for the shift by obtaining resident group assignments before care managers arrive. Print and distribute daily assignment sheets to appropriate staff members.
Participate in cross-functional meetings sharing/receiving pertinent information with/from other Key Account Managers
Perform resident group duty on night shifts and take over group duty in case of unfilled call on day and night shifts

Other responsibilities

Trained and credentialed (including certifications when required by the state) to safely administer medications if needed during periods of high volume or unexpected absence
Set an example by clocking in/out and taking appropriate meal/rest breaks
Participate in the group interview process, including a job preview video and community tour
Support the onboarding of new team members, including coaching and skills demonstration
Maintain a safe environment for all employees, residents and guests by following established safety standards; actively supporting safety practices
Report incidents and complete appropriate paperwork immediately.
Communicate any observed or suspected changes in resident condition to the departmental care coordinator; assist care coordinators, as needed, in developing and/or updating ISPs and communicating with residents and families
Prevent and manage conflicts by working with staff toward a resolution. Communicate issues to the department care coordinator when necessary
Contribute to the Care Manager’s annual performance review by providing feedback to the department’s Care Coordinator
Project a positive, professional and friendly image through actions, words and dress

Qualifications:

High school diploma or GED strongly preferred and may be required by state regulations
Ability to read, write and communicate effectively with care managers, community managers, residents and family members
In states where appropriate, you must maintain applicable certifications
Must be at least 18 years old
Medication Management Certificate required; ongoing training and re-education per Sunrise and state requirements
Previous experience working with seniors and a desire to serve and care for seniors
Demonstrates leadership skills
Ability to delegate tasks to appropriate individuals based on their skills, roles and interests
Ability to make choices, decisions and act in the best interests of residents
Ability to react appropriately and remain calm in difficult situations
Ability to deal with multiple priorities
Proficient in organizational and time management skills
Demonstrate good judgment, problem-solving, and decision-making skills
Computer literate, Microsoft Office and Sunrise applications with the ability to learn new applications
As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the driver job description and understand the key functions essential to safety and regulatory compliance.

Sunrise maintains a safe and drug-free work environment, and all offers of employment at Sunrise are conditioned upon submission, completion and passing of a background check and drug test.

Sunrise Senior Living has been championing quality of life in senior care for over 30 years. We believe that our team members are our greatest asset and are looking for individuals who share our commitment to providing quality care for seniors and their families.

It’s no surprise that many of the world’s leading senior living experts trust Sunrise with their careers.

At Sunrise, you will

Make a difference every day

We are passionate about our mission – to champion the quality of life for all seniors. We provide high-quality care with a personal touch and encourage our residents to live life to the fullest.

Be part of an exclusive support community

The caring environment we create for our residents extends to our team members. We offer programs, rewards and benefits to help you live your best life.

Ignite your potential

We believe that potential has no limits. We offer the best leadership development programs designed to develop our leaders. We are committed to helping our team members achieve their career goals.

Selected candidates will receive competitive compensation based on geographic community/office location, skills, experience, qualifications, and certifications/licenses (where applicable).

Upon request, Sunrise Senior Living will provide accommodation to a candidate with a disability during the recruitment process.

Who can apply for this position?

The employer accepts applications from: